8v77 Privacy Policy Your Information Protection

Last Updated: January 2026

1 Introduction

8v77 is one of Bangladesh's trusted online betting and casino platforms. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how 8v77 collects, processes, stores, and protects your personal information.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

This policy applies to all 8v77 services — including the website, mobile version, and customer support channels.

2 What Information We Collect

8v77 collects different types of information for various purposes. Below is a detailed description of this information:

2.1 Registration and Identity Information

When you create an account at 8v77, we collect the following information:

Full name and date of birth (for age verification)
Email address and mobile number
National ID or passport number (where required)
Residential address
Preferred language and currency

2.2 Financial Transaction Information

The following information may be required for deposit and withdrawal processes:

bKash, Nagad, Rocket, or bank account details
Transaction history and amounts
Payment method type

2.3 Technical and Usage Information

Information automatically collected while using our services:

IP address and device type
Browser version and operating system
Session duration and pages visited
Information collected through cookies and similar tracking technologies
Gaming activity and preference history

3 How We Use Your Information

8v77 uses collected information for specific and lawful purposes. We use your information to:

3.1 Operate and Improve Services

Create, manage, and verify your account
Process deposits, withdrawals, and transactions
Personalize your gaming experience
Improve service quality and add new features
Identify and resolve technical issues

3.2 Security and Legal Compliance

Prevent fraud, scams, and other unlawful activities
Verify age (to prevent access by those under 21)
Enforce responsible gambling policies
Comply with applicable laws and regulations

3.3 Communication and Support

Provide customer support (via live chat and email)
Notify you of important updates, policy changes, and alerts
Send promotional offers and bonus information (subject to your consent)

We never sell your information to third parties. Our privacy policy is always committed to protecting your interests.

4 Disclosure of Information and Third Parties

8v77 does not share your personal information with third parties without authorization. However, disclosure may be necessary in certain specific situations:

4.1 Service Partners

Limited information may be shared with trusted partner organizations to operate our services. This includes payment processing companies (bKash, Nagad, Rocket, and banking partners), game software providers, and security and technology service providers. These partners operate under strict confidentiality agreements and may only use information for specified purposes.

4.2 Legal Obligations

We may be legally required to disclose information in the following situations:

To comply with court orders or government directives
To assist in investigations of fraud, money laundering, or other crimes
To protect our legal rights or those of others
To protect life or property in emergency situations

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred. In such cases, you will be notified in advance and the new entity will follow this privacy policy.

5 Cookies and Tracking Technologies

8v77 uses cookies and similar technologies to improve your user experience.

5.1 Types of Cookies

Essential Cookies: Essential for the site's core functionality — login sessions and security tokens.
Performance Cookies: Used to monitor and improve site performance.
Preference Cookies: Used to remember your language, currency, and interface preferences.
Analytics Cookies: Analyze user behavior to help improve services.

5.2 Cookie Control

You can control or disable cookies from your browser settings. Please note that disabling essential cookies may affect some site functionality.

6 Data Retention and Security

6.1 Retention Period

We retain your personal information for as long as necessary or legally required. Generally:

Information for active accounts is retained for as long as the account exists.
Records may be kept for a specific period after account closure due to legal obligations.
Financial transaction records may be retained for a longer period for audit and legal purposes.

6.2 Security Measures

8v77 adopts industry-standard security measures to protect your information:

Use of SSL (Secure Socket Layer) encryption technology
End-to-end encryption for data transmission
Secure and encrypted database storage
Regular security audits and vulnerability testing
Two-Factor Authentication option
Automated alert system for suspicious activity

It is not possible to guarantee that data transmission over the internet is completely secure. However, we are committed to protecting your information by following the highest security measures.

7 Your Rights

As a user of 8v77, you have the following rights over your own information:

7.1 Right to Access Information

You may request a copy of your personal information held by us at any time. We will provide it within a reasonable time after receiving your request.

7.2 Right to Correct Information

If you believe any information we hold about you is incorrect or incomplete, you may request a correction.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations.

7.4 Right to Restrict Processing

In some cases, you may request that the processing of your information be limited, such as during a dispute about the accuracy of the information.

7.5 Right to Withdraw Consent

Where information is being processed on the basis of your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.

To exercise these rights, email [email protected] or contact our 24-hour live chat.

8 Protection of Minors

8v77 strictly does not provide services to those under 21 years of age. Our platform is for users aged 21 and above only.

We verify age at the time of account registration and do not knowingly collect information from minors. If we become aware that someone under 21 is using our services, we will immediately close that account and delete the associated information.

If a parent or legal guardian believes their ward has registered on our site, please contact us immediately.

9 Changes to the Privacy Policy

8v77 may update this Privacy Policy from time to time. For any significant changes, we will take the following steps:

We will publish a clear notice of the changes on the website.
Registered users will be notified by email.
The "Last Updated" date at the top of the page will be changed.

Continued use of our services after the changes will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

10 Contact and Complaints

For any questions, concerns, or complaints regarding your privacy, please contact us:

Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week in Bengali through the website

We will try to respond as quickly as possible after receiving your complaint. For important privacy matters, please contact us by email so that a written record is maintained.

This Privacy Policy is an integral part of 8v77's overall Terms and Conditions. For more information, visit our FAQ page or read About Us.

8v77 Privacy Policy